Refund & Returns

Refund Policy

Once a product is worn and used it will not be eligible for Refund or exchange whatever the reason. If you do not agree with the terms of use, please send back the product for a refund immediately before you use.

Please contact support Email: Support@zibra.net

you can return to our office

Cairo, Egypt

Villa 172 - East Academy 4 - First Settlement - New Cairo

+20103 4212422

ZIBRA Brand guarantees that if you are in any way dissatisfied with the Goods you have ordered, You can return them to our office (we don’t collect from any place) and we will give you a refund of the price of the Goods (not including the shipping cost).

We kindly request that customers understand their responsibility to care of our products that they have purchased and recognize that the issues can occasionally arise due to factors beyond our control. Nevertheless, we are committed to working with our customers to find a satisfactory solution.